Refund Policy
Last Updated: 25-10-2025
At Truth Trade, we’re committed to providing accurate, data-driven insights that help
you make confident decisions.
Because we deal in digital information and analytical reports, our return and refund policy is designed
to ensure fairness while maintaining data integrity.
1. Digital Products and Reports
Once a digital report or vehicle analysis has been purchased and delivered, it is considered final and
non-refundable.
This is because the information is immediately accessible and cannot be “returned” after delivery.
However, we understand that issues can occur. You may be eligible for a refund or credit in the
following situations:
If any of these apply, please contact us within 7 business days of purchase, and we’ll
gladly review your case.
2. How to Request a Refund
To request a refund, email us at
info@truthtrade.co with:
Once your request is reviewed, we’ll notify you of the outcome within
3–5 business days.
Approved refunds will be issued to your original payment method within
5–10 business days, depending on your bank or payment provider.
3. Cancellations
4. Non-Refundable Cases
Our reports are designed to give you transparency and insights based on the best available data —
not guaranteed outcomes.
5. Contact Us
Refund Policy
Last Updated: 25-10-2025
At Truth Trade, we’re committed to providing accurate, data-driven insights that help
you make confident decisions.
Because we deal in digital information and analytical reports, our return and refund policy is designed
to ensure fairness while maintaining data integrity.
1. Digital Products and Reports
Once a digital report or vehicle analysis has been purchased and delivered, it is considered final and
non-refundable.
This is because the information is immediately accessible and cannot be “returned” after delivery.
However, we understand that issues can occur. You may be eligible for a refund or credit in the
following situations:
- You were charged more than once for the same report.
- You received a duplicate report due to a technical error.
- The report failed to generate or deliver because of a system issue.
- The report contained missing or incomplete data due to a verified error on our side.
If any of these apply, please contact us within 7 business days of purchase, and we’ll
gladly review your case.
2. How to Request a Refund
To request a refund, email us at
info@truthtrade.co with:
- Your full name and order number
- The date of purchase
- A brief description of the issue
Once your request is reviewed, we’ll notify you of the outcome within
3–5 business days.
Approved refunds will be issued to your original payment method within
5–10 business days, depending on your bank or payment provider.
3. Cancellations
If you cancel an order before a report or analysis is generated, you may be eligible for a full
refund.
Once the report generation process begins, the order becomes non-cancellable.
4. Non-Refundable Cases
Refunds will not be provided if:
- You changed your mind after receiving the report.
- The information in the report does not match your personal expectations.
- The data accuracy depends on third-party sources, and we’ve delivered it as provided.
Our reports are designed to give you transparency and insights based on the best available data —
not guaranteed outcomes.
5. Contact Us
If you have any concerns or need help with a refund request, contact our support team:
info@truthtrade.co
truthtrade.co